VU SKIN uses at its discretion either FedEx or USPS for all shipments within the U.S.
All orders will generally ship within 1 business day from the day of order placement. Carriers continue to report delays due to the impact of COVID-19 on their services. During peak times orders may take 2-3 business days to ship from the day of order placement.
Orders are processed and shipped during regular business hours Monday through Friday, excluding major holidays. Orders placed over a weekend will ship the following business day.
Delivery address changes after an order has already shipped will incur a “change of address” fee of $20. Due to the impact of COVID, carriers are no longer offering guaranteed delivery for any expedited service chosen and will not provide refunds should a package not arrive according to the service chosen.